Innovative & Reliable
Partner for smart hotel development
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Efficiency through digitalization
b_smart selection stands for an innovative approach to hotel management. With our tried-and-tested self check-in and smart processes, we offer guests and staff maximum flexibility and efficiency. As your development partner, we support you in successfully implementing these concepts in your business.
b_smart selection stands for an innovative approach to hotel management. With our tried-and-tested self check-in and smart processes, we offer guests and staff maximum flexibility and efficiency. As your development partner, we support you in successfully implementing these concepts in your business.
Development with vision
We support people who want to get started in the hotel industry – whether you are building a new hotel, taking over an existing property, or want to put a project on a new financial footing.
We bring our experience from the b_smart network to the table: digitized processes, economically optimized concepts, and a clear eye for what's important.
What sets us apart? We think entrepreneurially, act as partners, and support you exactly where you need it – in a structured, efficient, and honest manner.
From planning to operation
We don't offer off-the-shelf solutions, but rather a customized concept that fits your location, your target group, and your business goals.
We analyze your project, evaluate potential, and accompany you from planning to implementation – with real-world expertise.
Our services range from feasibility studies and digital guest journeys with self check-in to IT systems, guest services, and revenue management.
What Members of the b_smart Family Say
Valeria Grabher
Housekeeping at b_smart hotel Bendern
"I enjoy working at b_smart because it’s fun, and we are like one big family. Everyone is kind, friendly, and always willing to help when needed."
Natasha Meijer
Head Chef at b_smart hotel Bendern
"For me, b_smart marks a new chapter in my career. Being given such a position at a young age shows me that b_smart is open to new and creative ideas and is willing to give young people a chance. I am very grateful for this opportunity and highly motivated to take on new challenges with passion and dedication."
Barbara Caluori
Service at b_smart hotel Bendern
"I love working at b_smart because of the great work atmosphere, which is based on mutual respect, tolerance, and appreciation. My friendly colleagues and fantastic manager make every day special. What I particularly enjoy is the beautiful bar area – it just makes work so much fun!"
Our services
Operational planning & feasibility analysis
We put your idea through its paces: location, target group, offering, and profitability – thoroughly and honestly.
Digital self check-in solution
We put your idea through its paces: location, target group, offering, and profitability – thoroughly and honestly.
24/7 guest service & hotline
Your guests won't be left on their own: we provide support by phone, email, or chat, around the clock.
IT infrastructure & operating system
You don't need your own server infrastructure – we provide you with a secure, streamlined IT environment that simply works.
Revenue Management & Pricing Strategy
Together, we develop a pricing and distribution concept that optimizes your capacity utilization and increases your revenue – data-driven and dynamic.
Reception management
We take care of key reception tasks: from opening the front door to check-in support – digitally, professionally, and around the clock.
Booking & rating management
We take care of your bookings, respond to guest reviews, and keep track of quality and guest communication.
Know-how & Training
We pass on our practical knowledge through training courses in housekeeping, system implementation, and clear processes for efficient operation.
Reporting & Controlling
With our online reporting, you can keep track of everything: tickets, evaluations, and feedback – transparent, structured, and accessible at any time.
Knowledge, experience – and clear figures
Every project is different – but our standards remain the same: clarity, efficiency, and real impact. We believe in partnership on equal terms, data-driven decisions, and operational feasibility. Our profitability calculator shows you how much you can save with b_smart services – transparently, realistically, and free of charge.
Every project is different – but our standards remain the same: clarity, efficiency, and real impact. We believe in partnership on equal terms, data-driven decisions, and operational feasibility. Our profitability calculator shows you how much you can save with b_smart services – transparently, realistically, and free of charge.
Your advantages with b_smart services
Independent, but not alone
You run your business, we support you in the background with expertise and infrastructure.
Digital operation
Our self check-in concept simplifies processes and saves on personnel costs.
Comprehensive support
From IT to revenue – you benefit from the entire b_smart ecosystem.
Quick start
We accompany you from the initial idea to the business plan and operational setup.
Planning reliability
Clear processes, measurable results – we think entrepreneurially.
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