Standard double room at the B_Smart Hotel Widnau with a large bed, desk, armchair, flat screen TV, lamp, and curtains in front of a window.

62 rooms · 24-hour self-check-in · St. Gallen Rhine Valley / Heidiland region

b_smart hotel Widnau

How to check in at Widnau

With us, you can arrive whenever suits you. No queuing at reception, no paperwork.

Here’s how check-in works in Widnau:

  1. Before you arrive, you’ll receive an email with instructions for online check-in.

  2. Once you’re here, you can use your smartphone to open the doors or generate a room key at the check-in kiosk.

  3. You’ll be in your room in three minutes.

What you’ll get with us:

  • 24-hour self-check-in online or at the check-in kiosk

  • A clean, functional room

  • Fast Wi-Fi included

  • 24-hour guest service by phone and email

What you WON’T get with us (honestly):

  • No 24-hour on-site concierge

  • No room service

  • No permanently staffed reception

If that’s what you’re expecting, you’ve come to the wrong place - in which case, we’d recommend a traditional hotel. If efficiency, independence and a fair price are more important to you, you’ve come to the right place.

Who is it suitable for?

This is for you if:

  • You’re on a business trip and need a central, hassle-free place to stay

  • You’re just passing through and want to get to your room without the reception fuss

  • You’re planning a weekend trip to the St. Gallen Rhine Valley / Heidiland region and want to use your room as a base

  • Prioritise good value for money through the concierge service

This isn’t for you if you:

  • Expect a traditional reception service

  • Need room service or a concierge

The rooms

62 rooms at b_smart hotel — functional, clean and with everything you need. All rooms feature:

  • Bed(s) with a comfortable mattress

  • En-suite bathroom (shower/WC)

  • Desk and Wi-Fi

  • Flat-screen TV

Room types:

  • Standard double or twin room (22 m², 1–2 people)

  • Standard junior suite (44 m², 1–4 people)

Overview

What we still have

A modern hotel building with a large terrace and well-maintained garden at B Smart Hotel Widnau.

Restaurant Villa Caprese

Opening hours, menus and further information can be found at www.pizzeriavillacaprese.ch

A foam roller from Technogym and a resistance band are lying on a mat in a gym.

Fitness

  • Treadmill

  • Exercise bike

  • Elliptical trainer

  • Yoga mat

  • Dumbbells

Location & Surroundings

Widnau is located at: Parkstrasse 1, 9443 Widnau, Switzerland

Local area / transport links:

  • Heerbrugg railway station, then take the bus to the Viscose-Park bus stop (10–15 mins)

Motorway: A1, Rheintal/Widnau exit · approx. 20 mins from St. Gallen

Parking: paid outdoor parking spaces, paid electric charging points

This is what it looks like here

The image shows the b_smart hotel in Widnau from the outside with a modern facade and a traditional building surrounded by trees and mountains in the background.
Reception area in the b_smart Hotel Widnau with self check-in counter, modern seating furniture, and floral carpet.
Modern double room at the B_Smart Hotel Widnau with a large bed, desk, flat-screen TV, armchair, and large windows with curtains.
b_smart hotel Widnau

What our guests say

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FAQ

How does the 24h self-check-in at the b_smart hotel Widnau work?

Before arrival, we will send you a notice for online check-in via email. At the b_smart hotel Widnau, you open the room door directly with your smartphone — or encode a room card at the check-in kiosk. From arrival to the room, it takes about three minutes. No concierge, no paperwork — deliberately.

From when can I check in at the b_smart hotel Widnau — and how late?

Check-in is possible around the clock — 365 days a year, even at night, on holidays, at Christmas. No extra charge for late arrival. The room is guaranteed to you on the day of arrival from 3:00 PM; earlier if available.

How is the check-out regulated at the b_smart hotel Widnau?

Check-out by 11:00 a.m. Drop the room card at the kiosk and go — no line, no form.

What happens if I no longer have my reservation number or something doesn't work?

Call our guest service — available 24/7 for acute cases. We resend the information by SMS or email and remotely open the system. In the room itself you will also find an emergency info card with the direct number.

Is there a staffed reception at the b_smart hotel Widnau?

Honest answer: no — not intentionally. If you expect classic reception service, you are in the wrong place with us. Instead, what you get: 24h self-check-in via smartphone or kiosk, telephone guest service 365 days a year, the Italian restaurant Villa Caprese in the house, a complete gym — and a fair price, because personnel costs are invested in the right place.

b_smart hotel Widnau - Self Check-In Hotel in the Rheintal