
62 rooms · 24-hour self-check-in · St. Gallen Rhine Valley / Heidiland region
b_smart hotel Widnau
How to check in at Widnau
With us, you can arrive whenever suits you. No queuing at reception, no paperwork.
Here’s how check-in works in Widnau:
Before you arrive, you’ll receive an email with instructions for online check-in.
Once you’re here, you can use your smartphone to open the doors or generate a room key at the check-in kiosk.
You’ll be in your room in three minutes.
What you’ll get with us:
24-hour self-check-in online or at the check-in kiosk
A clean, functional room
Fast Wi-Fi included
24-hour guest service by phone and email
What you WON’T get with us (honestly):
No 24-hour on-site concierge
No room service
No permanently staffed reception
If that’s what you’re expecting, you’ve come to the wrong place - in which case, we’d recommend a traditional hotel. If efficiency, independence and a fair price are more important to you, you’ve come to the right place.

With us, you can arrive whenever suits you. No queuing at reception, no paperwork.
Here’s how check-in works in Widnau:
Before you arrive, you’ll receive an email with instructions for online check-in.
Once you’re here, you can use your smartphone to open the doors or generate a room key at the check-in kiosk.
You’ll be in your room in three minutes.
What you’ll get with us:
24-hour self-check-in online or at the check-in kiosk
A clean, functional room
Fast Wi-Fi included
24-hour guest service by phone and email
What you WON’T get with us (honestly):
No 24-hour on-site concierge
No room service
No permanently staffed reception
If that’s what you’re expecting, you’ve come to the wrong place - in which case, we’d recommend a traditional hotel. If efficiency, independence and a fair price are more important to you, you’ve come to the right place.
Who is it suitable for?
This is for you if:
You’re on a business trip and need a central, hassle-free place to stay
You’re just passing through and want to get to your room without the reception fuss
You’re planning a weekend trip to the St. Gallen Rhine Valley / Heidiland region and want to use your room as a base
Prioritise good value for money through the concierge service
This isn’t for you if you:
Expect a traditional reception service
Need room service or a concierge

This is for you if:
You’re on a business trip and need a central, hassle-free place to stay
You’re just passing through and want to get to your room without the reception fuss
You’re planning a weekend trip to the St. Gallen Rhine Valley / Heidiland region and want to use your room as a base
Prioritise good value for money through the concierge service
This isn’t for you if you:
Expect a traditional reception service
Need room service or a concierge
The rooms
62 rooms at b_smart hotel — functional, clean and with everything you need. All rooms feature:
Bed(s) with a comfortable mattress
En-suite bathroom (shower/WC)
Desk and Wi-Fi
Flat-screen TV
Room types:
Standard double or twin room (22 m², 1–2 people)
Standard junior suite (44 m², 1–4 people)
Overview
What we still have


Restaurant Villa Caprese
Opening hours, menus and further information can be found at www.pizzeriavillacaprese.ch


Fitness
Treadmill
Exercise bike
Elliptical trainer
Yoga mat
Dumbbells
Location & Surroundings
Widnau is located at: Parkstrasse 1, 9443 Widnau, Switzerland
Local area / transport links:
Heerbrugg railway station, then take the bus to the Viscose-Park bus stop (10–15 mins)
Motorway: A1, Rheintal/Widnau exit · approx. 20 mins from St. Gallen
Parking: paid outdoor parking spaces, paid electric charging points
This is what it looks like here



What our guests say
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FAQ
Before arrival, we will send you a notice for online check-in via email. At the b_smart hotel Widnau, you open the room door directly with your smartphone — or encode a room card at the check-in kiosk. From arrival to the room, it takes about three minutes. No concierge, no paperwork — deliberately.
Check-in is possible around the clock — 365 days a year, even at night, on holidays, at Christmas. No extra charge for late arrival. The room is guaranteed to you on the day of arrival from 3:00 PM; earlier if available.
Check-out by 11:00 a.m. Drop the room card at the kiosk and go — no line, no form.
Call our guest service — available 24/7 for acute cases. We resend the information by SMS or email and remotely open the system. In the room itself you will also find an emergency info card with the direct number.
Honest answer: no — not intentionally. If you expect classic reception service, you are in the wrong place with us. Instead, what you get: 24h self-check-in via smartphone or kiosk, telephone guest service 365 days a year, the Italian restaurant Villa Caprese in the house, a complete gym — and a fair price, because personnel costs are invested in the right place.







